How to Order: FAQs & Terms
Find quick answers below regarding our ordering process, payment methods, and standard Terms & Conditions.
We’ve covered our most common inquiries here to help you shop with confidence. However, if your specific question isn't listed, please Contact Us
our team is always happy to help guide you! Tel: 0207 998 3132 or E: info@eatsandleaves.com
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Order by Email (preferred option) info@eatsandleaves.com
Order online & Payonline.
An invoice will be issued with the correct amount, including VAT if applicable
Please follow the instructions on how to pay by using the details on the card form.
Order by phone. Tel: 020 7998 3132.
Orders accepted up to seven days in advance. - we do not recommend placing orders more than seven days ahead.
*Please note, when placing orders by email:
We always confirm receipt of emails, if you’ve not received confirmation, we might not have received your email. If not confirmed, please call to check.
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The more time given - better the results! We make / prepare all products to order, so we need enough notice to prepare the food for your order!
All orders, require minimum of two working days’ notice.
Large orders of 30 people or more, require minimum of 3 working days’ notice.
Twenty-four hours’ notice required for amendments or cancellations.
Orders can only be amended up to 12 pm the day before the delivery date.
We reserve the right to refuse to accept or deliver any order if terms are not adhered to.
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BACS Payment is the preferred choice, Bank details on Invoice.
Invoices are issued on the day of delivery or shortly thereafter.
An invoice will be issued with the correct amount, including VAT if applicable.
Invoices can be paid Online - Simply click “Pay Now” button on invoice.
Corporate credit accounts, invoice is sent for each order and payable within the agreed time of either 14 or 30 days from date of invoice.
Customers will receive a monthly statement, showing all orders placed and any outstanding sums due.
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BACS Payment is the preferred choice, Bank details on Invoice.
Online payments accepted Simply click the “Pay Now” button invoice to pay by credit or debit card.
For credit accounts, invoice is sent for each order and payable within the agreed time of either 14 or 30 days from date of invoice. Customers will receive a monthly statement, showing all orders placed and any outstanding sums due.
Cash on delivery also accepted.
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Q: What are your delivery hours, and can I request a specific slot?
Our London corporate catering delivery times feature a 30-minute arrival windows to suit your meeting schedule. Whether you need an early 8:00 AM breakfast delivery in Mayfair or a sharp 12:30 PM working lunch in the City, our local drivers ensure your food arrives fresh and right on time.
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Q: How do I track my order on the day?
A: We don't rely on unreliable third-party apps or gig-economy couriers. For real-time office food delivery tracking London updates, you can bypass the chatbots and ring our Battersea kitchen directly on 020 7998 3132. Our team has direct contact with our drivers for instant, stress-free updates.
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We deliver Monday to Friday.
Breakfast delivered from 7.30 am to 9.00 am. Additional £40.00 per hour applies for earlier delivery.
Lunch delivered from 10.30 am to 12.30 pm.
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Q: Do you have a minimum order value?
A: Yes, to maintain our high standards of fresh sourcing and reliable transport across London, we have a minimum order corporate catering London value of £100 per booking. This is easily met across our menu, allowing you to mix and match sandwich platters, finger buffets, and morning pastry boxes for your team.
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Yes we cater for most common dietary requirements!
No Gluten
Dairy free
No Nuts
Vegan
Vegetarian
Every care is taken to avoid any cross contamination when processing a specific allergen free order.
However, we work in a kitchen which processes allergenic ingredients and we not have an allergen free zone.
We can never guarantee something is totally free from any allergen.
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Eats & Leaves, products are supplied for direct customer use only.
Under no circumstances is our food to be re-sold to a third party.
Customers must comply with any instructions and recommendations of in relation to the storage and use of the products supplied (for example and without limitation, use by dates).
Eats & Leaves reserves the right to accept or refuse any credit account application and to terminate any such account at any time and need not give any reason for any such decision.
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We prepare all our food ourselves in our kitchen in Battersea.
We deliver it all ourselves as well.
We also understand that presentation is key to making a lasting impression. That’s why we take care of not just the catering, but also the photography. ☺
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We try to get it right every time! but if we do not, we would love to hear about it. Should you have any comments or queries please contact us.
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From our central kitchen in Battersea (SW11), Eats & Leaves provides reliable, daily office catering across London. We are proud to serve the capital’s busiest business hubs, ensuring fresh, high-quality food arrives on time, every time. Our primary delivery zones include:
The City & Central London: Serving corporate boardrooms and offices in The Square Mile, Westminster, Victoria, Paddington, and Mayfair.
Creative & Media Hubs: Providing stylish event catering for teams in Soho, Fitzrovia, and Southwark.
Finance & Tech Districts: Daily office lunch deliveries to Waterloo, London Bridge, and The Shard.
Local Southwest London: Being based in Battersea, we service to our neighbours in Chelsea, Kensington, Clapham, Fulham, and Vauxhall.
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Eats & leaves opened its first shop in Wigmore Street London W1 in 2007. In 2011 we set-up our first central kitchen in Nine Elms London & ventured into corporate catering, offering high quality freshly prepared food. In 2016 we relocated to a larger premises in Battersea London SW11. If you are a Business / Office in Central London and you would like to take advantage of the service and products Eats & leaves offers, then we would love to hear from you. We understand the importance of quality, consistency, and presentation of the products we offer. Contact us on Tel: 020 7998 3132 or email, info@eatsandleaves.com
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We prepare and deliver high quality catering for Businesses, Groups & Events in Central London. We offer a wide variety of breakfast and lunch options. Our products range from freshly baked breads, salads, canapes, buffets, cakes, pastries, to all the daily essentials a modern office requires. We also prepare tailor-made menus for individual companies. As well as catering for businesses and groups we also offer lunch bags for individuals within offices. We will always endeavour to fulfil any requests you may have!
Office sandwich platter delivery London
Corporate breakfast catering
Gluten-free business lunch platters
Vegan business lunch platters
Vegetarian business lunch platters
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We maintain partnerships with a diverse range of companies, including some of the UK's top one hundred and central London local authorities. Operating exclusively within the central London area, we place significant emphasis on delivering exceptional customer service.
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If you are looking for reliable, high-quality food, with excellent customer service, then get in touch. We are happy to arrange a tasting of our food for you to try. We will drop off a free sampling selection of various products from either, breakfast or lunch menu, at your convenience. Contact us to arrange a sampling selection. For regular corporate clients, credit accounts are welcome. All information will be kept confidential.